What can make your business more efficient? Among numerous factors for many of you, mobile services are not considered as something significant. However, it is not so. Despite saturation, mobile market remains highly competitive especially when it comes to business consumer segment. Operators fiercely fight for every client, which is always good for the clients. In the overwhelming majority of cases (in most cases), the battle for client is around price and volume of services, i.e. customer value. In some cases, it is even more simple, if not primitive: the stake is only on price, value is almost infinite. Isn’t it wonderful for your business, or for the company you work for, or for you personally in case you are responsible for procurement? It would be, if quality of service (QoS) were the same in every network. But there are two problems here.
First of all, the levels of QoS vary greatly across mobile networks. And if you think that it is not that practically important, you are wrong. Let us say, you accepted an incredible offer from a rival service provider, which makes 30% off out of your current monthly bill. You switched your company to the new service provider, and suddenly discovered that your colleagues can barely communicate with each other and your clients because of voice distortions, frequent call dropping, or even unavailability of services in some remote locations. Well, 30% off does help much.
Secondly, even if you realize that the levels of QoS may differ significantly, how can you find out the real figures for your particular case? Needless to say that addressing these questions to service providers does not make sense.
Qualinet Systems LLC proudly presents quality evaluation service for business. Just let us make four simple steps, and you will never get into the situation described above.
First and foremost, we define what kind of services is your primary concern. Then, we outline where the measurements are to be made (offices, point of sales, warehouses, etc). After that, we carry out our measurements in all required networks simultaneously, carefully emulating the way your colleagues use the services; i.e. if you have the highest number of calls from 15:00 to 17:00, we will reproduce it. Finally, you get an unbiased view on what mobile service providers really offer in terms of price, value, and quality of service.
Now you are free to either reject attractive but yet unacceptable offers, or decrease expenses on mobile services with your current provider over unfair quality if it takes place, or get the best mobile deals for business with required quality level.
So behave smartly, do not let the circumstances control you.
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