Mobile Quality Agent is your way to make customer care smart

So start asking your customers first …

1
Get overall perception
Get overall perceptionOverall perception details
2
Identify the primary reason
Identify the primary reasonprimary reason details
3
Clarify with objective data
Clarify with objective dataobjective data details
4
Use surveillance data
customer profilecustomer profile details

… and provide correct feedback

1
Investigate your internal data
2
Check out your churn prediction
3
Provide correct feedback
4
Keep the dialog running
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